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Terms & Conditions - GDPR

THE Μ. ΛΑΝΤΖΟΥ Ε.Π.Ε is the "Website", including the corresponding "Online Store", exhibition and distribution of products through the Internet of the Greek public limited company under the name "M. ΛΑΝΤΖΟΥ Ε.Π.Ε. »And the d.t. "ALIA", based in Athens, 9-11 Valaoritou, Greece (TIN: 999369344  / Tax Office ATHENS( hereinafter referred to as the "Company").

These General Terms of Use of the website (hereinafter the "Website") and Transactions of our online store (hereinafter the "Online Store"), which will henceforth be referred to as the "Terms of Use", (a) ONE determine the terms and conditions of browsing and using the Website and the Online Store and (b) on the other hand regulate the terms of the sales contract concluded between the Company and you for the purchase of products from the Online Store.

Before entering your online store, we invite you to carefully read the Terms of Use to make sure that you agree with them. In case of disagreement with any of these Terms of Use, you must not take any action on the Website and / or the Online Store, including your simple browsing of it. Any action you take in the Online Store, such as browsing, subscribing to the newsletter, subscribing as a member, purchasing products, etc., is considered an unconditional acceptance of all these Terms of Use. The Company may modify or renew these Terms of Use unilaterally at its sole discretion and / or when required by law, possibly without your prior notice, but always in the context of transactional ethics and the law. Any modification or renewal will take effect as soon as this text is updated. The Company is constantly improving the Website and the Online Store. For this reason, we recommend that you read these terms at regular intervals in order to be informed of any changes in their content. It is clarified that any change of these Terms of Use does not apply to orders that have been placed before the entry into force of the amendments. Any use and browsing of the Website / Online Store after the above mentioned modification, is considered as acceptance of the Terms of Use, as they apply modified. The use of the Website and any transaction you make in the Online Store is at your sole risk.


 II. WEBSITE / ONLINE STORE SERVICES

A. PROVISION OF INFORMATION


The information provided by this Website is complete, true, valid and up-to-date, whether it relates to our identity or to the products / services provided by the Online Store, unless there are any technical or typographical errors that cannot be predicted or have occurred unintentionally or as a result of the Website shutdown or force majeure. The Company has taken all the necessary technical and other means in order to be immediately informed of the available quantity and sizes of our products, however it maintains an explicit reservation regarding the validity of the quantities and sizes of products available in the online store, as the information may take place in within …… .. from the moment of their modification. Therefore, placing an order does not imply an automatic freezing of the stock. In cases of low inventory, the Company reserves the right not to execute any order or part of it, if the availability in relation to demand proves insufficient. In this case an update will be provided. The final confirmation of availability is made during the processing of the order and the collection of the products. If the products presented in the Online Store during your last access or when sending the order form are no longer available or are not sold, the Company will inform you about the unavailability of the ordered products as soon as possible and in any case within 14 days from the next day of the order. In the above cases, we will inform you via e-mail that the Contract has not been concluded and that the Company did not execute your purchase order specifying the relevant reasons. If the order form has been sent and the price has been paid for products that are no longer available, we will refund the amount paid for these products without undue delay and the Purchase Agreement will be considered terminated for both parties.

We offer for sale exclusively branded products of luxury and top quality. These products are purchased by the Company directly from fashion houses, manufacturers and traders, carefully selected for their strict quality control. The main features of the products displayon the page of each product. The image and colors of the products offered for sale may not correspond exactly to the actual image and colors of the products due to the browser or screen used, while in some cases the photos depicting the products are indicative, therefore the above can in no case be binding on the Company.


In the unlikely event of a defective product, you can choose between repairing or replacing the product. If the repair or replacement of the product is impossible or disproportionate to its value, you have the right to either ask the Company to make an appropriate price reduction or to cancel the purchase by requesting a refund.


B. MEMBER REGISTRATION

1. Member Registration - Details - Procedure

Your registration as a Member of the Website is at your sole discretion and is not a mandatory procedure for the transaction / purchase from the Online Store or for the provision of our other services, including your simple browsing of the Website.

If you wish to register as a Member, either by visiting the Website and selecting "Register" in the menu at the top right of the Website or in the context of your purchase from the Online Store after a product is inserted in the Cart and before you are led at the checkout, the system will guide you to register as a Member, creating an "account" and enjoying the relevant Member privileges such as: access and change of your personal information, your order history and your Favorites, change of the Personal Secret Code Security, the registration or cancellation of your subscription in our newsletters etc.

The registration is done by entering your requested personal information (name, address, postal code of the current main residence, telephone, valid e-mail address (email), gender and date of birth) and acceptance of these Terms of Use. Your registration and participation as a Member is free, personal, non-transferable and non-transferable. Each user is solely responsible for the accuracy and truthfulness of the information he provides. Therefore, the Company relies solely on your statements regarding the information provided.

Your personal account is accessed via special Login Codes. The codes used to identify the Member User are two: the Password and the Personal Security Password, which each time he registers provide him with absolute security access to personal information. You can change your Personal Security Password as often as you wish and you are the only one who has access to your information through the above codes and you remain solely responsible for maintaining the confidentiality of third parties. In case of loss or leakage you must notify the Company immediately, otherwise it is not responsible for the use of the secret code by an unauthorized person.

The Online Store in no way discloses or publishes the personal data and information of Users / Customers. Personal data is used exclusively for the good execution of transactions. All information is encrypted and stored in complete security. We expressly inform you that the Company processes the personal data you provide to us during your registration as our Member exclusively for the purpose (a) of creating your Account in www.alia.gr through which you can track the progress of your order, the history of your transactions in the Online Store, etc., (b) our communication to you for our transactions (eg to ensure the ability to communicate with you, the completion, sending and delivery of your order, etc.) and (c) for sending to you the information you provided us with information, advertising and promotional material regarding the Company's products and services, including its collaborations with third parties. Regarding the collection and processing of your personal data, the applicable terms and conditions of the Personal Data Protection Policy posted on the Website apply.


2. Your Account

The information entered during your registration as a Member must be complete, correct, true and up to date. Otherwise the Company is not responsible in case of incorrect execution of the order based on the incorrect information you entered. In case of registration of a legal entity as a Member, the name of the contact person and the full name of the legal entity must be mentioned. In case of data change, you mustupdate your news immediately so that it is always complete and true. By registering in accordance with the above, you give your explicit consent to the collection and processing of your data based on these Terms of Use and the Company's Privacy Policy which you declare that you have read, understand and fully and unconditionally accept. . You have the right to withdraw your consent for the collection and processing of your personal data that you have provided to us in accordance with the above, by deleting a member by sending a relevant email to διεύ. You may, at any time, access your data, or you may at any time request the immediate deletion or correction of your data, their temporary non-use by the Company, their commitment or non-transmission, following the same the above process of sending an email to us. In any case, your details are kept by our Company only for as long as you are a registered Member. Your personal data is not disclosed to any third party and is managed exclusively by the Company. All your personal data, which are collected through the special electronic form of the Company are the absolutely necessary for the performance of the above services and with your registration your full consent is provided.


C. SECURITY

1. Transaction security procedures

The Company takes all the necessary measures for the security of Personal Data as well as your electronic transactions, with the most modern and advanced methods. All information, which is related to your personal information and your transactions, is secure and confidential.


2. Ensuring Privacy

To ensure the confidentiality of data transfer, we use the SSL- Encrypt encryption protocol. The system has been certified by the company CPANEL.


3. Confidentiality of Transactions

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information you enter is confidential and the Company has taken all necessary measures to use it only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:


- Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

- The Company does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.

- In case the Company uses third parties to support its systems, it takes care to ensure confidentiality.

For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose it to third parties.


D. SUBSCRIBE TO NEWSLETTER

Your subscription to the Company newsletter Service is voluntary and serves your desire to be informed by the Company for new products, fashion trends, promotions, offers, etc .. It does not constitute a condition of execution from the Online Store or the provision of other services, including and your simple browsing of the Website. Your subscription to the newsletter Service is completed by entering your e-mail address (email) in the corresponding field of the Website and automatically implies your explicit consent and consent to send you information and promotional material about its products and services. Company as well as related advertising messages.

The Company is not responsible if the newsletters are not delivered to their destination, although it makes every effort with the Internet Service providers to deliver them. Newsletters can end up in the spam folder, so please check regularly that they are not stored there. In case you wish to no longer receive informative newsletters or you wish to unsubscribe altogether from the Company's news submission system, you can inform us using the contact form of the Website or through the corresponding link that appears in our informative emails you receive. The Company uses a third party provider (3rd party company) for the identification (tracking) of the recipients of the newsletters. It does not disclose information about your name, surname, home address or other personal data to third parties.

If you do not wish us or our partner companies to process and store the personal data you have notified usvia our website, you can submit to us the relevant request for the deletion of your personal data in accordance with the specific provisions of paragraph… of the Privacy Policy and Privacy Policy


E. BUYING THROUGH THE ONLINE STORE

1. ORDER

1.1 Completion - Order Confirmation


On Line Order:

After navigating the Website, find and select the product you want to buy. Check the products in the shopping cart by clicking on the link "SHOPPING CART" which is located at the top right of the website. You can use the "DELETE BASKET" button to remove products from your cart before completing your order.


Click on the "COMPLETE ORDER" button to complete your purchase. You can pay in one of the ways listed below under E.4. To be able to complete your first order you can either register as a new Member or sign up as a Guest. If you are not sure what size you choose, contact us at 210 3638438 or email clothes@alia.gr and we can give you more details.


The prices listed on our products are in euros and include VAT. They are considered final if they are delivered within Greece, except for shipping costs. Shipping costs are borne by you as defined below under E.3. and are displayed during the order, while they are priced at the end of the order in addition to the price of the selected products. The Company reserves the right to modify the prices of the products at any time. However, it is bound by the prices listed in the Online Store at the time of your order. Therefore, the customer at the time of receipt of the product ordered will pay the price, which was listed at the time of the order.


Immediately before clicking on "Order", you will be automatically informed that by submitting the order you have the obligation to pay the amount corresponding to it. If you agree, click on the "Order" and then submit it to the Online Store.


Before purchasing the products, you will be asked to carefully read the Terms of Use, which include the Transaction Terms and the Privacy Policy, with direct access to them, encouraging you to print a copy and save it for your personal use. . By submitting the order form, you declare that you know and accept these Terms of Use


By submitting your order according to the above, you will automatically be sent a message to the email account you have stated to us during your registration as a Member / Guest, which will notify you that we have received the order, will list the products that you have also ordered all the terms of the order. From this point on, you do not need to do anything else until you receive your products. When the order is delivered to the courier company we work with or to another partner company, you will receive a new message - email which will indicate the shipping / shipping number. With this number you can track the progress of your order until it reaches the delivery area that you have declared.


Telephone Order Completion:

Having browsed the above in our Online Store, you can complete an order by phone, calling 210 3638438 daily from 10:00 to 20:00 and talking to our specialized staff to learn more about the product that you interested and order it by giving the product code listed in the online store.

Payment for such orders can only be made by bank deposit or receipt and payment at a physical store (and in no case by phone, by card or in a way that requires Login to banking services)


1.1.1. Track Order

You can at any time see the progress of your order through the My Orders subsection of the "My Account" section.

If your order is in the process of being shipped, ie it has been delivered to the courier company, you have the opportunity to be informed about the location of your parcel, through the bill of lading number, which is posted in the section My orders in the section "MY ACCOUNT" or will be listed on each of your orders.


1.2 Cancellation / Modification of an Order

The order can be canceled in the following cases:

Before the order is completed:

Before placing your order according to the above, you have the technical ability to go back and remove the quantities of products from your cart that you do not wish to orderyou say by selecting "subtract".

After the completion of the order but before the receipt of the products:


(a) You have the right to cancel the order after its completion in case the delivery of the ordered product is delayed according to the following.

(b) If the online order has been completed but the product has not been shipped yet you can cancel your order or make any changes to it by sending an email to the email address clothes@alia.gr or by calling 210 3638438 ( from Monday to Friday 10:00 - 20:00)


Upon receipt of the product:


(a) Any refusal to receive the product upon delivery by the Shipping Company is equivalent to a withdrawal, a right for the exercise of which the following relevant provisions under E.5 apply. In any case, we inform you that in case of withdrawal at the time of receipt in accordance with the above, the Company records the event in a special file.

(b) Upon receipt of the product, the order is canceled by exercising the Right of Withdrawal in accordance with the following provisions under E.5.

(c) In addition, your order is canceled after receipt of the products or for replacement purposes in accordance with the following provisions under E.6.

(d) finally upon receipt your order is canceled in accordance with the following provisions, in case you receive a defective product, the wrong product or you never receive it due to loss.


A. RESPONSIBILITY OF THE USER OF THE WEBSITE AND CONSUMERS OF THE ONLINE STORE.

1. Exclusive Liability of User / Consumer.

You are solely and exclusively responsible for the lawful use of the Website and the Online Store and you are obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition. Participation as a member is allowed only to natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from acquiring the status of Member. You are solely responsible for the legality and accuracy of the Information, Data and data you provide on the Website, which the Company has no responsibility or obligation to control, unless this is imposed upon termination or by law.


2. Prohibited Uses

You may not use the Website and the Online Store to post, publish, transmit any content that is illegal, threatening, offensive, defamatory, immoral, obscene, obscene, inciting or expressing racial, ethnic, or other blasphemy. to third parties in any way. Any action or omission by you that may (a) infringe any patent, trademark, trade secret, copyright or other proprietary rights of both the Company and third parties, (b) contains viruses or other software which may cause interruption, damage , destruction or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company of its Affiliates and Associates and / or other users / Members / consumers, or may violate any personal or other data of users / members / consumers of this Website / Online Store.


It also prohibits: (a) Any access to or attempt to access information and data (including personal data) that circulate through the Website and for which you have no authority or power to use. (b) Access to our Online Store in order to create or produce a product or service that competes with our products / services. (c) The facilitation in any way and by any means of third parties to gain access to the Data provided on the Website by its Members. (d) Any form of Software piracy, hacking and / or eavesdropping, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of data (including personal data) and information, including of the content and material (photos, graphics, texts, etc.) of the Website.


3. The Company has the right to temporarily or permanently exclude a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against the Company. It goes without saying that this member is prohibited from becoming a member of the Online Store again with the same or other details unless the Company expressly consents to it. For this purpose the member agrees the Company to keep his personal data in its system in order to be able to identifyany subsequent attempt to register it. The above applies in particular (but not exclusively) in case of violation of the terms of use by the member which in their entirety are recognized and agreed by the member as essential, in case of request by any Authority, Court, in case of termination by a third party rights holder against member etc.


B. COMPANY RESPONSIBILITY

1. Company Liability for defects, loss.


The Company has towards you all the obligations provided in the Civil Code for the seller. Especially in case of a defective product we sell you you can (a) request its repair at no charge to you, unless this is impossible or requires disproportionate costs or (b) replace it with another or (c) withdraw following the procedure is HERE. The above obligations of the Company cease in case the defect has been caused by you, or the product that is returned has dirt, damage, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to determine its suitability, or in the narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise your above rights within fourteen (14) calendar days from the receipt of your products, and this deadline starts from the day after receipt and in any case within it you must have returned the product to us. In this case, after consultation with us, you must deliver the product to a courier company of our choice (Once we receive the returned product, we will examine it in detail and will inform you via e-mail within a reasonable time to declare us signed (by email) if you wish to return the price and how to return it or replace the defective products with the same products, if available, or with other products of equal value, we inform you that only products that are not suitable to wear are considered defective or differ substantially from their description in the Online Store and in no case the products that deviate from the photos posted in the Online Store due to expected differences in the taking and posting of the photos.


In case we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Phone: 210 3638438 or via email clothes@alia.gr The risk of loss or damage of the products is borne by the Company until you or a third party who you designate as responsible for receiving the products on your behalf (other than the carrier) has acquired physical possession of the goods, at which time this risk is transferred to you . However, the risk is transferred to you from the delivery of your purchased products to the carrier, if the carrier is your principal for the transport and delivery of the products and this option was not offered by the Company, subject to your rights vis-.-Vis the carrier.


2. Limitation of Warranties - Liability

The Company always acts in good faith and within the framework of what is provided by law and these Terms. It has therefore taken and continues to take all necessary technical or other measures and to make every effort to ensure that (a) the website and the online store operate smoothly and properly without problems, interruptions, delays, errors or mistakes, (b) the data / information transmitted and transmitted through this website on the one hand should not be altered and on the other hand should be protected by backing up, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users not to contain viruses or other harmful components or software programs, however the Company does not provide relevant guarantees for all the above and is not obliged to compensate you, in case you suffer any damage for the above reasons. In addition, the Company does not guarantee (a) the suitability, efficiency, adequacy of its products in relation to the purpose for which you intend it and (b) the correct and proper execution of the transaction obligations of the other Users of the website and services of. The Company makes reasonable efforts for the maintenance and availability of the content of the Online Store. Nevertheless, the users accept that the Company has the right to modify and / or temporarily or permanently suspend the whole or part of the website with and / or without notice to the users, since the availablemay be affected by users' equipment, other communications networks, large numbers of people trying to use the site at the same time, or other causes. Therefore, the Company is not responsible for any damage (positive, negative, negligent, intra-contractual or other) you may suffer due to the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. The Company is not responsible for technical problems that may occur to users when attempting to access the Website and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website. Also, it has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it. The Company does not bear any civil, criminal, etc. liability against you and / or any third party that draws rights from you, in case any of the above, while using the services and / or products of this online store, suffers direct, indirect damage. , ancillary, depreciable financial or other loss, lost profits due to: (a) errors, omissions, technical problems, malfunctions or malfunctions of the Telecommunication Networks, the Internet, the Website, the Internet Service Providers, (b) definitive or temporary discontinuation of the Website or certain services thereof and / or discontinuation of certain products through the Online Store; (c) events, situations, actions, acts and / or omissions of the Website or third parties including other Users for whom Company does not provide guarantees and has no obligation in accordance with the provisions hereof, (d) information and other content that may be published and notify third parties.


The Company reserves the right to deliver the products in cases of force majeure. The Company does not guarantee the availability of the products, but will make every effort to inform you in a timely manner about their non-availability, subject to the term II.E. The Company is not responsible in any case for your communication with the third party service providers that advertise or are advertised in the Online Store and for any commercial transaction that may arise from your relationship. In addition, it bears no responsibility for any defective products of third parties which are received as a gift.


The Website may contain links to other websites which are not controlled by the Company but by their third parties (natural or legal persons). The Company is not responsible in any way for the content of the other websites and is not responsible for any damage or loss that may arise from the content of these websites. Under no circumstances should the Company be construed as endorsing or accepting the content or services of other websites that may be linked through links and expressly disclaiming any responsibility for any content, privacy policy, quality of content and services. In addition, the Company bears no responsibility for any unavailability of these websites, their policy for the protection of your personal data, the quality and completeness of their information and services.


The Company is responsible only for deceit and gross negligence, in case of your damage from information or services provided directly by it through the Online Store.

The Company reserves the right at any time, unjustifiably and without compensation to suspend or terminate the provision of its services and / or the operation of the Website permanently or temporarily without any obligation to inform members in advance. The Company is liable only for direct losses, which arise due to deceit or gross negligence of the Company. Without prejudice to mandatory provisions, the Company's liability for direct damage due to minor negligence is explicitly excluded regardless of legal reason. The Company's liability for indirect or consequential damages is completely and explicitly excluded - regardless of the reason.


IV. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All content on the Website, including images, graphics, photographs, drawings, texts, services and products are the industrial and intellectual property of the Company (or third parties from which it has received a license) and are protected under the relevant provisions of the Greek , EU and international law. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer is prohibited, downloading, processing, resale, part or all of the content of the Website, except for strictly personal use, unless the Company consents in writing. The names, images, logos, trademarks and distinctive features contained in the Online Store are exclusively industrial owned by the Company and are protected under the relevant provisions of Greek, EU and international law. You acknowledge that you do not have the right to reproduce, copy, sell, resell and / or commercially exploit all or part of the content of the Website in any way. The appearance of the above property rights of the Company on the Website should in no way be construed as a transfer or assignment of a license or right to use them.


V. PERSONAL DATA PROTECTION

The management and protection of your personal data is governed by the terms of your Personal Data Protection Policy and the Cookies Policy and the relevant provisions both in accordance with the relevant provisions of Greek, EU and international law, and in the Decisions of the Personal Data Protection Authority. Character. For your information about your personal data, the processing, its purposes, its recipients and other relevant information for their protection and security, visit your Privacy Policy and Cookies Policy.


VI. FINAL PROVISIONS

These Terms of Use constitute the final applicable terms that govern your use of the Website and the Online Store and supersede any pre-existing terms.

No delay, negligence or tolerance of the Company in the enforcement of compliance with any of these terms by the User, is not a waiver or harm provided in this right.


If any term is deemed by any competent Court or Authority to be invalid and therefore inapplicable, this term will not invalidate the remaining terms hereof, which will remain in full force and effect. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.


Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the parties to the contract or tort, is interpreted in accordance with Greek law and falls under the exclusive jurisdiction of the competent court. Athens, to the jurisdiction of which the parties are submitted voluntarily from today.

You can also contact the Company's Customer Service Department at +30 210 3638438 or via email at clothes@alia.gr stating your name and order code as well as any complaints you may have.

OBLIGATIONS OF THE PARTIES

A. RESPONSIBILITY OF THE USER OF THE WEBSITE AND CONSUMERS OF THE ONLINE STORE.

1. Exclusive Liability of User / Consumer.

You are solely and exclusively responsible for the lawful use of the Website and the Online Store and you are obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition. Participation as a member is allowed only to natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from acquiring the status of Member. You are solely responsible for the legality and accuracy of the Information, Data and data you provide on the Website, which the Company has no responsibility or obligation to control, unless this is imposed upon termination or by law.

2. Prohibited Uses

You may not use the Website and the Online Store to post, publish, transmit any content that is illegal, threatening, offensive, defamatory, immoral, obscene, obscene, inciting or expressing racial, ethnic, or other blasphemy. to third parties in any way. Any action or omission by you that may (a) infringe any patent, trademark, trade secret, copyright or other proprietary rights of both the Company and third parties, (b) contains viruses or other software which may cause interruption, damage , destruction or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company of its Affiliates and Associates and / or other users / Members / consumers, or may violate any personal or other data of users / members / consumers of this Website / Online Store.

It also prohibits: (a) Any access to or attempt to access information and data (including personal data) that circulate through the Website and for which you have no authority or power to use. (b) Access to our Online Store in order to create or produce a product or service that competes with our products / services. (c) The facilitation in any way and by any means of third parties to gain access to the Data provided on the Website by its Members. (d) Any form of Software piracy, hacking and / or eavesdropping, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of data (including personal data) and information, including of the content and material (photos, graphics, texts, etc.) of the Website.

3. The Company has the right to temporarily or permanently exclude a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against the Company. It goes without saying that this member is prohibited from becoming a member of the Online Store again with the same or other details unless the Company expressly consents to it. For this purpose, the member consents to the Company to keep his personal data in its system in order to be able to identify any subsequent attempt to register. The above applies in particular (but not exclusively) in case of violation of the terms of use by the member which in their entirety are recognized and agreed by the member as essential, in case of request by any Authority, Court, in case of termination by a third party rights holder against member etc.

B. COMPANY RESPONSIBILITY

1. Company Liability for defects, loss.

The Company has towards you all the obligations provided in the Civil Code for the seller. Especially in case of a defective product we sell you you can (a) request its repair at no charge to you, unless this is impossible or requires disproportionate costs or (b) replace it with another or (c) withdraw following the procedure is HERE. The above obligations of the Company cease in case the defect has been caused by you, or the product that is returned has dirt, damage, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to determine its suitability, or in the narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise the above rights within fourteen (14) calendar days of receipt of your products, and the deadline aThis starts from the day of receipt and in any case within it you must have returned the product to us. In this case, after consultation with us, you must deliver the product to a courier company of our choice (Once we receive the returned product, we will examine it in detail and will inform you via e-mail within a reasonable time to declare us signed (by email) if you wish to return the price and how to return it or replace the defective products with the same products, if available, or with other products of equal value, we inform you that only products that are not suitable to wear are considered defective or differ substantially from their description in the Online Store and in no case the products that deviate from the photos posted in the Online Store due to expected differences in the taking and posting of the photos.

In case we have executed your order incorrectly (wrong product, price, etc.), you must inform us immediately at the following contact details: Phone: 2103638438 or via email clothes@alia.gr The risk of loss or damage of the products is borne by the Company until you or a third party who you designate as responsible for receiving the products on your behalf (other than the carrier) has acquired physical possession of the goods, at which time this risk is transferred to you . However, the risk is transferred to you from the delivery of your purchased products to the carrier, if the carrier is your principal for the transport and delivery of the products and this option was not offered by the Company, subject to your rights vis-.-Vis the carrier.

2. Limitation of Warranties - Liability

The Company always acts in good faith and within the framework of what is provided by law and these Terms. It has therefore taken and continues to take all necessary technical or other measures and to make every effort to ensure that (a) the website and the online store operate smoothly and properly without problems, interruptions, delays, errors or mistakes, (b) the data / information transmitted and transmitted through this website on the one hand should not be altered and on the other hand should be protected by backing up, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users not to contain viruses or other harmful components or software programs, however the Company does not provide relevant guarantees for all the above and is not obliged to compensate you, in case you suffer any damage for the above reasons. In addition, the Company does not guarantee (a) the suitability, efficiency, adequacy of its products in relation to the purpose for which you intend it and (b) the correct and proper execution of the transaction obligations of the other Users of the website and services of. The Company makes reasonable efforts for the maintenance and availability of the content of the Online Store. Nevertheless, the users accept that the Company has the right to modify and / or temporarily or permanently suspend the whole or part of the website with and / or without warning to the users, as the availability may be affected by the equipment of the users, from other communication networks, from the large number of people trying to use the website at the same time or for other reasons. Therefore, the Company is not responsible for any damage (positive, negative, negligent, intra-contractual or other) you may suffer due to the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of receiving its services or loss of their content, the existence of any kind of errors. The Company is not responsible for technical problems that may occur to users when attempting to access the Website and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website. Also, it has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it. The Company bears no civil, criminal, etc. liability against you and / or any third party who draws rights from you, in the event that any of the above, while using the services and / or products of this online store suffers direct, indirect damage. , ancillary, depreciable financial or other loss, lost profits due to: (a) errors, omissions, technical problems, damage or(b) the permanent or temporary cessation of operation of the Website or certain of its services and / or the cessation of the provision of certain products through the online store, (c) events, statements, actions, acts and / or omissions of the website or third parties including other Users for which the Company does not provide guarantees and has no obligation in accordance with the provisions hereof, (d) information and other content that may be published and disclosed third parties.

The Company reserves the right to deliver the products in cases of force majeure. The Company does not guarantee the availability of the products, but will make every effort to inform you in a timely manner about their non-availability, subject to the term II.E. The Company is not responsible in any case for your communication with the third party service providers that advertise or are advertised in the Online Store and for any commercial transaction that may arise from your relationship. In addition, it bears no responsibility for any defective products of third parties which are received as a gift.

The Website may contain links to other websites which are not controlled by the Company but by their third parties (natural or legal persons). The Company is not responsible in any way for the content of the other websites and is not responsible for any damage or loss that may arise from the content of these websites. Under no circumstances should the Company be construed as endorsing or accepting the content or services of other websites that may be linked through links and expressly disclaiming any responsibility for any content, privacy policy, quality of content and services. In addition, the Company bears no responsibility for any unavailability of these websites, their policy for the protection of your personal data, the quality and completeness of their information and services.

The Company is responsible only for deceit and gross negligence, in case of your damage from information or services provided directly by it through the Online Store.

The Company reserves the right at any time, unjustifiably and without compensation to suspend or terminate the provision of its services and / or the operation of the Website permanently or temporarily without any obligation to inform members in advance. The Company is liable only for direct losses, which arise due to deceit or gross negligence of the Company. Without prejudice to mandatory provisions, the Company's liability for direct damage due to minor negligence is explicitly excluded regardless of legal reason. The Company's liability for indirect or consequential damages is completely and explicitly excluded - regardless of the reason.

IV. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

All content on the Website, including images, graphics, photographs, drawings, texts, services and products are the industrial and intellectual property of the Company (or third parties from which it has received a license) and are protected under the relevant provisions of the Greek , EU and international law. Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the Website, except for strictly personal use, is prohibited, unless the Company consents in writing. Names, images , logos, trademarks and insignia contained in the Online Store are exclusively industrial property of the Company and are protected under the relevant provisions of Greek, EU and international law. You acknowledge that you do not have the right to reproduce, copy, sell, resell and / or commercially exploit all or part of the content of the Website in any way. The appearance of the above property rights of the Company on the Website should in no way be construed as a transfer or assignment of a license or right to use them.

V. PERSONAL DATA PROTECTION

The management and protection of your personal data is governed by the terms of your Personal Data Protection Policy and the Cookies Policy and the relevant provisions both in accordance with the relevant provisions of Greek, EU and international law, and in the Decisions of the Personal Data Protection Authority. Character. For your information about your personal data, its processing, purposes, recipients and other relevant information for their protection and security, visit the Privacy PolicyData and Cookies Policy

VI. FINAL PROVISIONS

These Terms of Use constitute the final applicable terms that govern your use of the Website and the Online Store and supersede any pre-existing terms.

No delay, negligence or tolerance of the Company in the enforcement of compliance with any of these terms by the User, is not a waiver or harm provided in this right.

If any term is deemed by any competent Court or Authority to be invalid and therefore inapplicable, this term will not invalidate the remaining terms hereof, which will remain in full force and effect. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.

Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the parties to the contract or tort, is interpreted in accordance with Greek law and falls under the exclusive jurisdiction of the competent court. Athens, to the jurisdiction of which the parties are submitted voluntarily from today.

You can also contact the Company's Customer Service Department at +30 2103638438 or via email at clothes@alia.gr stating your name and order code as well as any complaints you may have.